Help Center

Guides for managing your alliance, players, and events.

Getting Started

Create your account, join an alliance, and understand roles.

Your account and first character

Invite links, the 3-step signup, and linking your first character.

Finding and joining an alliance

Browse public alliances and send a join request.

Rank, Officer Title, and Server Role

Three separate concepts that are easy to mix up at first.

Your Player Profile

Read your profile tabs, share your player card, and manage squads.

Reading your Player Profile

The Overview, Duel League, Desert Storm, Growth, and Card tabs.

Sharing your player card

The shareable link, copy link, and PNG download.

Managing your squads

Configuring 1-4 squads and their power levels.

Members Management

Add, edit, and remove players on your alliance roster.

Adding and importing members

Add Member, Import CSV, Recruit, and linking accounts.

Editing roles and ranks

Rank vs. Officer Title, editing stats, merging duplicates.

Deactivating members

Deactivate vs. Leave Alliance, and what happens to their history.

Duel League Management

Set up leagues, record weekly results, and track member scores.

Creating a league

Start a new 4-week Duel League.

Entering weekly scores

Add a week, record day results, and enter member scores.

Archiving a league

Close out a finished league without losing its history.

Desert Storm Management

Create events, build and lock the roster, and record results and MVPs.

Creating an event

Event name, date, team times, and copying a previous roster.

Building and locking the roster

Signups, auto-build, Lock Signups, and Push to Roster.

Recording match results and MVPs

Match scores, player scores, and the 4 MVP categories.

Recon & Scouting

Import leaderboard data, read scouting reports, and compare rivals.

Importing leaderboard data

The 4-step CSV import wizard, and keeping your roster's scout link in sync.

Reading recon reports

Server Analysis, Alliance Scouting Report, and Change Reports.

Comparing and observing players

Side-by-side player comparison and recording recon observations.

Reports & Analytics

What the Reliability Report, Leadership Dashboard, and DS Reliability actually measure.

Understanding the Reliability Report

The 4-week rolling window, Days Met, and the Core/Strong/Standard/Probation tiers.

Reading the Leadership Dashboard

Duel Effort %, Kill/Power %, and No-Show Risk, explained.

DS Reliability & Power Loss

Star ratings, the no-show heatmap, and expected vs. actual power loss.

Train Rotation

Log the daily train, manage the conductor pool, and use VIP suggestions.

Logging the daily train

Add Entry, overwrite protection, skipped days, and catching up on gaps.

Managing the conductor pool and VIP suggestions

Rotation order, and the 4-factor VIP ranking score.

Reading the train report

Train Days, Unique Conductors/VIPs, and the shareable infographic.

Alliance Setup & Settings

Manage administrators, timezones, signup links, and sharing.

Managing administrators

Adding and removing Leaders, and admin slot limits.

Configuring timezones and train settings

The events timezone dropdown, default timezone, and VIP lookback days.

Signup links and sharing

Custom signup slug, the public Train page, and onboarding checklist visibility.

Site Admin Tools

User/alliance administration, reference data, and screenshot intake.

User and alliance administration

Account CRUD, alliance CRUD, leader invites, and disband/reactivate.

Managing reference data

Hero Reference, Base Skin Reference, and Season Templates.

Screenshot intake configuration

The AI extraction pipeline: types, cache TTL, cooldown, and batch size.

Server Management

Server roster (President/VP/Advisor), transfer applications, and Surge settings.

Server roster and access

President, Vice President, Advisors, and Alliance Reps.

Handling transfer applications

The Transfer Intake queue, statuses, and filters.

Server settings and Surge configuration

Warzone Rating and seat budgets for Transfer Surge.